Clear Standards. No Fine Print.

Here's how fast we reply, how we track every lead, and how we keep your pipeline clean.

1. What we track on every lead

Homeowner name
Phone number
Email (when given)
Address or city
Job they need
Where they came from
How soon they want it (when given)
Time and channel it came in on

2. Our response standard

Every lead you get — from a call, a form, an ad, or a DM — gets a fast, tracked reply. Speed wins jobs. We treat it that way.

3. What we hold ourselves to

New lead texted or called back in seconds
Missed calls get an instant text-back
Form fills get a reply the same minute
Social DMs checked and answered same day
Cold leads get a nurture touch on a set schedule
Every lead logged in your CRM, no exceptions
Happy jobs get a review request within a day
You get a weekly report on every lead's status

4. How fast we reply

New leads get a first reply within seconds of coming in, day or night. That's the standard we hold ourselves to.

5. How to flag a miss

If a lead didn't get a timely reply, send us the name, date, and channel. We'll check the system and fix it.

6. No lead left twice

Every lead is logged once and tracked through to a result — booked, lost, or still working.

7. Every channel covered

Calls, texts, forms, and social DMs all flow into the same pipeline. Nothing sits in a separate inbox.

8. Missed calls get caught

A missed call fires an instant text-back so the lead hears from you before they call someone else.

9. What's outside our control

They didn't buy
They picked another pro
Your price was too high
You couldn't do the job in time
They changed their mind
The job wasn't a fit for your business
It just didn't close

10. Where AI helps

AI sends the first reply, nurtures cold leads, and requests reviews. It doesn't decide if a job closes.

11. What you do

Call leads back fast when it's your turn. Update the job status. We manage the flow. You close the job.

12. Honest note

We can manage every lead you get and reply to them fast with AI. We can't promise jobs. That comes down to your price, your work, and your follow-up.